Terms of Purchase

The seller may request payment for the item once it has been shipped from the seller to the buyer. If the buyer uses a credit or debit card for payment, the seller may reserve the purchase amount on the card at the time of order. The card will be charged on the same day the item is shipped. For invoice payments, the invoice is issued to the buyer when the item is shipped. The payment term is stated on the invoice and is at least 14 days from the date of receipt. Buyers under the age of 18 cannot pay by invoice after delivery.

Pricing
All prices are listed in Swedish Krona (SEK), including VAT.

Sales
Our online store currently serves customers within Sweden. If you are interested in international delivery, please contact us at info@gad.se for a shipping quote.

Order Confirmation
An order confirmation for your purchase will be sent to you by email within one business day of placing your order.

Packaging
We care about the environment and therefore reuse packaging materials from other suppliers whenever possible when preparing our shipments. As a result, the outer packaging may feature logos or branding from companies other than those you have ordered from. However, your item will always come in its original packaging. We hope you, like us, appreciate the effort to reduce costs — including your shipping costs — and see the value in recycling and sustainability.

Payments
We offer payment by card and Klarna.  

Shipping
The shipping cost is 69 SEK for orders under 500 SEK from our G.A.D Details collection. Orders of 500 SEK or more are shipped free of charge.

You are also welcome to pick up your item at our store in Visby, located at Klosterbrunnsgatan 1A, 621 56 Visby. This option is, of course, free of charge regardless of the purchase amount.

Our furniture is always delivered free of charge with curbside delivery (to the curb or property boundary).

Shipping methods

Smaller items are shipped via Schenker to the nearest pickup point, while larger items and furniture are delivered on a pallet to the customer’s home. The carrier will notify you prior to delivery. Indoor delivery is not included.

Delivery confirmation

We will send you a delivery confirmation by email when the items leave our warehouse.

Right of Withdrawal

All products, except our furniture, can be returned within 14 days of delivery. This does not apply if the product’s immediate protective packaging has been opened.

Our furniture cannot be returned, as each piece is made to order specifically for the customer.

Please note that the right of withdrawal does not apply to items from our outlet collection, as these are sold as final sale. 

As a customer, you always have a 14-day right of withdrawal in accordance with the Swedish Distance Contracts Act. (HOWEVER, THIS DOES NOT APPLY TO OUR FURNITURE).

This means that if you purchase an item online, you have the right to cancel the purchase within 14 days from the day you received the item. Please note that this does not include made-to-order items such as furniture produced specifically for you. Always contact us by email at info@gad.se before returning an item. Your message should include your order number, invoice number (if applicable), and which items you wish to return.

Returned items must be unused and in their original packaging, including all protective materials. Free return shipping applies to items sent as parcels (not pallet deliveries). A return shipping label is included in your package. Returns may not be sent cash on delivery (COD) or with payment on delivery. You are also welcome to return your item in person at the G.A.D Store & Showroom in Visby, located at Klosterbrunnsgatan 1A.

If you cancel your purchase and return an item to us, the cost of the item will be refunded to you.
An order delivered via Schenker and not collected within 14 days will be returned to G.A.D at your expense.

Delivery time
Our furniture has a delivery time of 6–12 weeks, as each piece is made to order by our craftsmen.

Claims and Warranty
All products come with a one-year warranty and a three-year right to claim under the Swedish Consumer Sales Act. The warranty is valid from the original purchase date and within Sweden. Proof of purchase or the order confirmation must be presented. If the item is defective or if we have sent the wrong item, we will cover the return shipping costs. Please contact us as soon as possible, or no later than within 14 days, at shop@gad.se if you wish to make a claim.

Please make sure to package the item carefully, in the same way it was packaged when you received it, as you are responsible for the item during transport. The item must always be returned to G.A.D. Depending on the nature of the defect, we will either send you a replacement, carry out a repair, or refund the cost of the item.

Transport damage
If transport damage occurs, please report the damage to our customer service via email at info@gad.se. We follow the guidelines of the Swedish Consumer Agency, and the report should be made within a reasonable time after you noticed or should have noticed the defect.

Reservation
We reserve the right for any inaccuracies in pricing, product information, and stock availability. We also reserve the right to correct any such inaccuracies, even after a purchase has been completed.

Privacy Policy (GDPR compliant)
The personal data you provide when placing your order is used to fulfill our obligations to you as a customer. We also document certain communications with you via telephone or email in order to provide you with the best possible service and to follow up on your inquiries. The information stored includes your name, address, email, phone number, and IP address. If you pay by invoice through Klarna, your date of birth will also be stored.

The company Gotland Art & Design AB uses encrypted communication via SSL to ensure that your personal data is protected during purchase. Credit card information is handled solely by Klarna through a secure and encrypted connection. When processing your personal data, we also follow an internal security policy designed to ensure compliance with applicable legal requirements.

Your personal data is handled only by Gotland Art & Design AB and the parties involved in processing your purchase. Your personal data will not be shared with unauthorized parties.

Once you have agreed to our terms of purchase, and thereby also our Privacy Policy, your personal data will be stored with us for seven years. As a customer, you have the right to contact us to obtain information about the personal data we have stored about you, to update it, or to have it deleted.

Cookies
This website uses cookies. A cookie is a small text file that the website you visit requests to store on your computer. We use cookies to analyze website traffic, improve the site experience, and provide visitors with access to various features. Cookies do not harm your computer. You can choose to disable cookies in your browser settings. Please be aware that doing so may affect certain functionalities on the website, and as a result, the site may not function properly.

You can choose to disable cookies in your browser settings. Please be aware that this may affect certain functionalities of the website and may cause it to not function properly.

Anti-SPAM policy
We do not participate in or support the sending of SPAM or unsolicited communications.

Company Information

Aktiebolaget Gotland Art & Design AB
Hästgatan 10
621 56 Visby
Org.nr: 559456-8809